Information Collection and Use
Project Angel Heart’s website is viewed anonymously. The agency and its website administrators do not collect any personal information that identifies visitors unless they voluntarily provide contact information. Personal information includes information that is unique to an individual, such as a name, address, e-mail address or telephone number. By submitting personal information, website visitors grant Project Angel Heart the right to transmit, monitor, retrieve, store and use that information in connection with the operation of the website. Personal information is always stored in a secure database. Website visitors may be asked to provide personal information, such as demographic information, in completing any of the online forms used for event registration, special events and promotions, making a donation, and/or providing feedback. The information required to complete the transaction is noted on each specific form. Additional questions might be included to help improve the services offered.
How We Use This Information
Project Angel Heart uses the information you provide to fulfill online requests, to process credit card information, to respond to customer service inquiries, and/or in other ways as required by law. Requested information on voluntary forms is used to provide the services that you request, such as event registration, special events and promotions, to make donations, and to provide feedback. Only authorized staff members (including those who need the information to perform a specific task) at Project Angel Heart have access to your information voluntarily provided via the website.
Project Angel Heart makes every effort to ensure that your personal information voluntarily provided by website visitors remains as secure as possible. Accordingly, unauthorized access is prevented by a secure firewall and use of security technologies to protect the integrity and privacy of any personal information you provide. As an additional security measure, personal information is also encrypted during transmission by Secure Socket Layer 128-bit encryption software. (Encryption is a common method used to transmit sensitive data across the Internet. Encryption temporarily makes the text unreadable during the time it is being transmitted over the Internet.) This is an industry standard. Although the agency endeavors to protect your personal information, Project Angel Heart cannot ensure the security of any information transmitted to the agency through online applications, which is provided at the website user’s own risk. Depending on the nature of the inquiry, your communication could be discarded or archived. Website users who prefer not to send particular information via online applications may instead contact Project Angel Heart by telephone at the numbers provided throughout our site.
Forms provided on Project Angel Heart’s website are meant for feedback or general information purposes only. Project Angel Heart is not responsible if unauthorized parties gain access to the confidential information shared in the online forms. To protect your privacy, online forms should not be used to communicate information that the website user considers confidential.
Newsletter/Press Release Subscriptions
If subscribing to a newsletter, publication, press release or RSS feed published by Project Angel Heart and distributed by e-mail or RSS feed, the website visitor’s e-mail address will be recorded in a private distribution list. Messages sent electronically do not reveal recipients’ e-mail addresses or any other personal information. Project Angel Heart will only send messages to those who have opted to subscribe and who have provided their e-mail address for this purpose.
Occasionally, Project Angel Heart staff members will request personal information from you in order to deliver requested materials, respond to questions or provide information. Project Angel Heart retains personal information on file but does not share, sell, license or transmit this information with or to third parties or external vendors unless required to do so by legal, judicial, or governmental proceedings. If website visitors e-mail the agency, their email information will not be used outside of its system without your permission. Their email address will not be used for any other purpose. Please note that e-mail is considered a non-encrypted (and therefore unsecure) form of communication and it can be accessed and viewed by others without the knowledge or permission of the website visitor who provided it. For that reason, and to protect privacy, e-mail should not be used to communicate information that the website user considers confidential.
The Project Angel Heart website uses “cookies” to determine the number of times a page on the website has been accessed. Cookies are small computer files that a website can transfer to your computer. Examples of information collected include how often someone visits the site and their activities while on the site. This information is used to aggregate to understand how our visitors as a group use different resources. These reports do not contain any personally identifiable information. Most Internet browsers automatically accept cookies, but website users’ browsers can be set to refuse them or to alert the user when they are being sent. Information on the Project Angel Heart website can be accessed without enabling cookies in a browser.
Some sections of the Project Angel Heart website require login identifiers and/or passwords. Website users are responsible for taking reasonable steps to ensure that no unauthorized person has access to their password or account login information. It is their sole responsibility to control the use of login information and passwords, to authorize, monitor and control access to and use of their website account and password, and to inform the website administrator promptly of any need to deactivate a password.
Third-Party Vendors/Content Providers
Project Angel Heart occasionally will engage reputable third-party vendors to help manage the website, provide content and information, and enable better interaction with website visitors. Project Angel Heart never shares any personally identifiable information provided by website users when requesting information with third parties, except as required by law.
Links to External Websites
Changes to This Policy